FAQs

Don't worry Christmas in November is only on hold, and we have answered what we think you might ask us in the meantime about the event.

Don't fret - if you did not find the answers below  you can  contact us directly

by email or at 1-800-465-7547.

Christmas in November - FAQ

Why was the event cancelled this year?


Our first priority is, and will always be, the safety and wellbeing of our employees and guests. Due to continued Alberta Health regulations and programming limitations, we felt it was not in the best interest of our guests, colleagues or of the event to move forward this year.




What will happen to my current reservation?


Your Christmas in November reservation will automatically be cancelled. Our teams will be working on next year’s details in the coming weeks, and we will update you with new information as soon as it’s available. You will have priority booking options for next year, with first right to refusal before we open the event to the public.




Why won’t my reservation automatically be moved to next year?


Our teams will be working on next year’s details (including pricing) in the coming weeks, and we will update you with new information as soon as it’s available. You will have priority booking options for next year, with first right to refusal before we open the event to the public.




Will CIN happen in 2022, and what are the dates?


Yes, we are planning to host CIN in 2022. The dates are November 4-7, 7-10 and 10-13.




When will CIN 2022 be open for booking?


We are currently planning for CIN 2022 and will have it open for booking in the coming weeks. Guests who were booked for CIN 2021 will have priority booking options for next year, with first right to refusal before we open the event to the public.




Who will the presenters be next year?


The lineup will look similar to this year’s event, as many of our presenters are also excited to return to Christmas in November.




Where can I find presenter information on previous CINs?


For info on the past presenters, you can visit the presenter page on the Christmas in November website at https://www.christmasinnovember.com/presenters-lineup




If I have a reservation for 2021, will I have to rebook for 2022?


Yes. At this time, your Christmas in November reservation will automatically be cancelled. Our teams will be working on next year’s details in the coming weeks, and we will update you with new information as soon as it’s available. You will have priority booking options for next year, with first right to refusal before we open the event to the public.




Will my current package rate/price be honoured next year?


Our teams will be working on next year’s details (including pricing) in the coming weeks, and we will update you with new information as soon as it’s available. You will have priority booking options for next year, with first right to refusal before we open the event to the public.




Will I be charged any cancellation fees?


No - all existing reservations will be cancelled without cancellation fees.




I would still like to visit Jasper in November, are there any extra special deals for us?


We are working on a special rate for our valued Christmas in November guests that will be available for certain dates in November. Details will be shared via email as soon as we have them ready.




What are the details for the possible new event being planned for November?


While not confirmed as of yet, we are considering a much smaller culinary event (tailored to adhere to Alberta Health regulations) which would potentially feature a celebrity chef or two, a wine-paired dinner, sparkling brunch and a few other little goodies. There will be a very limited number of spaces available – we’re working on the details and will update you shortly.